Hello? Is anyone there?

What a disaster.

I was prompted yesterday afternoon to download an update for my Nokia phone and PC suite which I dreamily followed almost step by step without attaching too much thought to the process.

Unfortunately the one step I didn't follow was to backup my existing settings and information.

Ouch!

My phone was stripped of all my personal settings lovingly developed over the past eighteen months and more annoyingly my entire contact list - over 120 names and even more numbers - was deleted.

Now I am slowly piecing the contact list back together item by painful item.